
I spent yesterday ordering the bills by postage date, date of service, and money owed.
Today I color coded and made a chart repeats.
I called SAG. They told me I owed an amount that doesn't match any of the amounts on the bills.
They told me that they held up paying out any amount of money because they were waiting for a letter from my doctor at Columbia as to the nature of the problem. Columbia delayed the letter but did not delay billing me. So I have a pile of bills and four "I must insist that you pay now!" from a collection agency.
I called Columbia. They told me I didn't really owe anything, not much anyway.
I called the collection Agency. The collector, Diane, is gone through mid July on vacation.
This is a huge mess.
Wrong numbers, misinformation.
One operator at Columbia Presbyterian gave me the phone number to Goldman Sachs (twice).
I finally reached a nice woman in "Patient Finance". Her name was Evalia.
She told me the amount that SAG Blue Card PPO told me I owed, was wrong.
Columbia has not received anything from my insurance.
(What?)
She told me she would call off the collection agency (my credit rating won't be affected at this time) and to throw out most of the bills because they are all wrong. These bills are pink and blue.
They had been sending them to the wrong place (or something). We're going to talk again next Friday.
She liked me. I think my weak voice elicits sympathy.
Also, she told me,
Some of my payments go to doctors that have nothing to do with Columbia's billing department (for some reason).
They have their own billing. These bills are blue and white.
So I have to call them individually and make sure they are sending to the correct insurance address.
There are about five of them.
I shall obtain a note book (a dickensian ledger!) a tall brittle stool, a fountain pen with a nib, a banker's visor, and I shall add and subtract figures from the wad of invoices and bills (for chunks of time) every few days. At my leisure.
(Props & costumes help).










